Irene has been very helpful and detailed throughout the planning and renovation. Due to our good experience, we had worked together for 2 commercial and 1 residential projects.
For the residential,
we plan to have a home that can grow with our families, she listened to our needs and delivered more than what we had expected. We were oversea during the renovation period (CNY some more), we had no issue in following up and hand over period as Irene had updated us every day’s progress through WhatsApp, her after sales and customer service was excellent, she even went for extra miles to accommodate our need to meet at night time, to assist us in choosing home deco and set up, many more. We are happy with the qualities that they had delivered.
For both commercial projects,
she provided valuable advise on the renovation for food kiosks in term of materials and cost. She came to site to monitor the progress every night and make sure that they can be delivered on time for handover. With the help of Irene, she took away a lot of burdens from me while I need to handle other matters. Both projects were delivered on time and to the satisfaction of malls and us.
Thank you for your great service and help!